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Returns And Refund Policy


Our goal is to make sure you are completely satisfied with your gear.

For all the Rakaia Designs gear we offer a ‘37 Day Satisfaction Guarantee’ on all gear purchased at You have 37 calendar days (starting from the day you receive the item) to get a refund. 

We Want To Make It Easy

Hey we understand that purchasing gear to fuel your outdoors lifestyle is not an exact science. This is why we want to give you the opportunity to get a refund.

No Returns, Just Keep It (USA Only)

Keep them, we do not take returns because it is a hassle for you. Heck if you do not even want it, just promise that you will give it to a fellow hiker or charity.